Refund and Cancellation Policy

Last Updated: January 4, 2024

Refund Policy:

Due to the nature of our digital services and products, including the customization and personalization of Shopify dropshipping stores, CraftedWeb does not offer refunds once a purchase has been made. We invest significant resources and time from the moment an order is placed to ensure that your specifications and needs are thoroughly met. As such, all sales are considered final.

Cancellation Policy:

Once an order is placed and work has commenced on your Shopify dropshipping store, cancellations are not accepted. This policy is in place because our team immediately begins the process of research, design, and development to deliver your customized store within the agreed timeframe.

We understand that plans can change, and we strive to accommodate your needs as best as we can. If you have any concerns or issues with the service provided, we encourage you to contact our customer support team at the earliest opportunity. Our team will work diligently to address your concerns and explore all possible solutions within the scope of our service offerings.

Modifications to Services:

Should you wish to make changes to your store’s specifications after your order has commenced, please reach out to us. While we cannot guarantee that all modifications can be accommodated once the design and development process is underway, we will do our utmost to apply minor adjustments where feasible. Please note, any major modifications requested may be subject to additional charges.

Contact Us:

Your satisfaction is our top priority. If you have any questions or concerns about our refund and cancellation policy, or if you need assistance with your order, please do not hesitate to contact us at Our dedicated team is here to provide support and guidance every step of the way.

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